Dear Highline College,
Dozens of your Highline colleagues have been heavily involved in preparing for Highline’s transition to the new ctcLink software system, scheduled for February 2021.
Even though our Go-Live date is just over a year away, our implementation phase has officially begun, and there is a considerable amount of work we need to do.
At this point, the bulk of the work is being done by Highline’s subject matter experts (SMEs), many of whom are in Human Resources, Student Services and Finance.
SMEs (pronounced “smees”) are experts in various areas of college business.
Many of our SMEs are currently attending Business Process Fit Gap (BPFG) sessions at the State Board headquarters in Olympia and at South Seattle College as part of the implementation phase of ctcLink. These sessions are critical in that they lay the foundation for our business processes and how we configure the system to best serve our students.
After each session, participating SMEs are required to complete several configuration assignments. They are working with Highline’s ctcLink project team and pillar leads to complete this work in a short amount of time. This work is on top of their normal workloads.
I ask you to support these individuals and departments with your patience and understanding during this demanding time. And if you see one of them, join me in thanking them for their extraordinary work on behalf of our college.
John R. Mosby, Ph.D.
Ask Delta Dog
Who is this blue dog? Learn why Delta Dog is our trusty companion on the journey to ctcLink.
If you have questions about ctcLink, ask Delta Dog.
You can also view the Frequently Asked Questions page.