Faculty Play a Critical Role in Helping Students Make the Transition to ctcLink
Guest post by Raechel Dawson, Communications Consultant, Communications and Marketing
While you all have likely seen ctcLink’s mascot Delta Dog hard at work and doing her best to communicate all she can about ctcLink training resources, timeline information and more to all faculty and staff, some of you may be wondering if students are getting the same type of targeted messaging.
I’m happy to report students are! You can view all of the student-focused emails and poke around our main ctcLink for Students webpage.
But Delta Dog’s most recent student email, which was sent Jan. 26, has some news we’d like to request you “elevate” in your online, virtual and in-person courses.
This news is that Highline now has an accessible ctcLink Student Self-Service Canvas training course. We’ve enrolled most students in this ctcLink Canvas training course, which will help them get used to the new software before they activate their ctcLink accounts on Feb. 16. Students can access the course from their Canvas account to save their progress or through the link above. The training is not required but recommended.
We are also working to provide “How To” videos and accompanying documents on a variety of topics, and are preparing to launch a series called “Get ctcLinked,” which will be available for students, staff and faculty. Organized by Student Services, ITS Help Desk and the Library, Get ctcLinked will consist of staffed Zoom rooms that will be available to assist with ctcLink account activation, registration and more. The Get ctcLinked student account activation sessions will be available for students Feb. 16-20 and Feb. 22-23.
If you’d like to volunteer your time to help with Get ctcLinked activities, fill out the Go-Live Support Sessions volunteer form.
Additionally, we’d like to take this opportunity to let you know a message will be going out to students that explains they are still able to apply for the spring and summer quarter financial aid by the priority deadlines, as well as use the current legacy Financial Aid portal to check their status, view awards, etc. after we have transitioned to ctcLink. This is because Financial Aid will still use that system through the 2020-21 academic year and switch to ctcLink’s new system in the 2021-22 academic year.
Students have been informed, however, that financial aid disbursements for winter quarter are on pause Jan. 25-Feb. 25 due to the ctcLink transition. Funds will be disbursed to those who met the winter quarter financial aid deadline, but have not yet received funds, after Feb. 25.
Thank you for serving our students and for your patience as we make this transition to ctcLink. We cannot do this work without you and appreciate all that you do for our students every day.
Ask Delta Dog
Who is this blue dog? Learn why Delta Dog is our trusty companion on the journey to ctcLink.
If you have questions about ctcLink, ask Delta Dog.
You can also view the Frequently Asked Questions page.
For information about the statewide ctcLink project, visit the SBCTC ctcLink page and read the blog, ctcLink Connect.