facebook

Welcome to fall quarter, Thunderbirds! Vaccinations are required for all students. Make sure to complete your immunization attestation form in ctcLink as soon as possible. Vaccinations available on campus every Monday.

Student FAQs

Student FAQs 2021-04-28T13:29:33+00:00

Welcome to ctcLink

Student FAQs

Question

What do I do if I don’t write down my ctcLink ID during account activation and I can no longer sign in?

Answer

If you miss your ctcLink ID during account activation, email Highline’s ITS Help Desk.

Question

How can I request an official transcript during the ctcLink transition phase?

Answer

Students may continue to request official transcript orders through Parchment, but Highline College will not be sending official transcripts electronically, with the exception of transcripts that need to be sent to Washington state community and technical colleges or Washington state public universities. All other transcripts will be in paper format and sent through mail delivery. Our processing time will be delayed, but we will try our best to fulfill orders as soon as possible. Please request your official transcript by reviewing the steps on this page and emailing outgoingtranscripts@highline.edu

Question

Do I have to wait until student accounts go active on Feb 16 to check my unofficial transcript and payment overview?

Answer

You may still view your unofficial transcript at registration.highline.edu/student-records/grades-unofficial-transcripts/, however, all old systems will transition to ctcLink in February, including the ability to view your payment overview. That system will be down until we have transitioned to ctcLink.

Question

I have missed the deadline to make changes needed. So, what should be doing next?

Answer

You’ll be able to update and make changes to your student record after you activate your ctcLink account on Feb. 16.

Question

I need to drop a class and the link on the Highline College website led me here. What is the new process for dropping a class?

Answer

Please contact our Registration department to drop a class by emailing registration@highline.edu. Once Registration has confirmed you have dropped your class, make sure the instructor of the class you dropped is aware of this change.