Human Resources

The EAPAS Toolkit includes numerous tools that you can use to help evaluate job performance, and especially for use in measuring the effectiveness of your Development Initiatives. The information below includes a brief description of the different tools that are available. The actual surveys, documentation, and other resources are available on the EAPAS web site.

If there are no tools that meet your needs, you are welcome to develop your own. Resources may be available to assist in this; contact Human Resources for more information.

We encourage sharing of these tools with the campus community. Contact Human Resources to have a tool added to the EAPAS Toolkit.

Highline Information

• HCC Strategic Plan
• Your department’s or division’s current strategic goals.

Books

• Grote, Dick. The complete guide to performance appraisal. New York : AMACOM, c1996
• Jones, John E. 360 feedback : strategies, tactics, and techniques for developing leaders. Minneapolis, MN : Lakewood Publications, c1996
• Smither, James W. Performance appraisal : state of the art in practice. San Francisco : Jossey-Bass Publishers, c1998.
• Tornow, Walter W. Maximizing the value of 360-degree feedback : a process for successful individual and organizational development. San Francisco : Jossey-Bass; Center for Creative Leadership, c1998

Videos

• Legal and effective performance appraisals. Coastal Video Communications Corp., c1995. Summary: Explains the purpose of performance appraisals and describes how to implement an effective performance appraisal system.
  
  
• Performance Appraisal Solutions, vol. 4v. Giving feedback (29 min.).
  
  
• Performance appraisal solutions, Boulder, CO: CareerTrack Publications, c1996
  Media Services, 6th floor 658.3125 P438 1996
  Table of contents: v. 1. Setting the stage (29 min.) -- v. 2. Establishing goals (19 min.) -- v. 3. Tracking achievement (27 min.) -- v. 4. Giving feedback (29 min.) -- v. 5. Writing reviews (34 min.) -- v. 6. Delivering appraisals (22 min.) -- v. 7. Maintaining momentum (26 min.) -- Video workbook (36 p.) -- Forms and phrases (75 p.) -- Facilitator's guide (1 v. (loose-leaf)).
  
  
• Scoring managerial effectiveness: marking the managers. BBC, c1994
  Summary: Looks at several companies that use "upward appraisal" or "upward feedback " by employees to assess managerial performance; examines methods to assess criticism and improve a manager's performance.
  

Database Searching

• Proquest
• ERIC
• Business Management (through FirstSearch)

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This web site is maintained by the Human Resources Office.
 Highline Community College
 2400 S. 240th Street | P.O. Box 98000, M.S. 99-200
 Des Moines, WA  98198-9800
 Phone:   (206) 878-3710, ext. 3812 | Jobline: (206) 870-3751
 Fax: (206) 870-3773 | TDD/VP:  (206) 870-4853